losangelesnewstoday.com May 26, 2018

Vancouver International Airport voted best airport in North America, breaks historic record

16 March 2017, 12:39 | Violet Powell

Vancouver International Airport voted best airport in North America, breaks historic record

Hong Kong International Airport ranks fifth in world again in annual rankings as Singapore makes it four years at the top

Taiwan Taoyuan International Airport has been named as having the world's best airport staff in the 2017 World Airport Awards organized by Skytrax, a British consultancy that runs an airline and airport review and ranking site. In the overall best airport category, HKIA, while still the world's most profitable, finished fifth - identical to last year - while Singapore's Changi Airport retained top honours for the fourth straight year, finishing ahead of Tokyo Haneda, Seoul Incheon, and Munich.

The 2017 awards are based on 13.82 million airport survey questionnaires completed by 105 different nationalities of airline customers from July 2016 to February 2017. Billy Bishop Airport was ranked the ninth best regional airport in North America, making it one of only two regional airports in Canada to be recognized in the category.

The passenger surveys are conducted in 550 airports around the world, and measures 39 elements in the airport travel experience that range from check-in to security, comfort to efficiency, transportation availability to friendliness, and more.

Changi Airport also received the awards for the World's Best Airport Leisure Amenities, and the Best Airport in Asia.

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BIAL receiving the Skytrax award in Paris on Tuesday. While we expand our facilities to serve more passengers in the coming years, we will continue to work closely with all our airport partners to further enhance the Changi Experience.

The Singapore global airport clinched the top spot this year ahead of Tokyo's Haneda airport, South Korea's Incheon worldwide Airport, the Munich Airport in Germany and the Hong Kong global Airport. The survey and awards process is totally independent and free of any airport influence or interference in final results.

Qatar Airways Group chief executive His Excellency Akbar Al Baker stated: "We are delighted to congratulate our home and hub, HIA, on being ranked the Sixth Best Airport in the World by Skytrax". This achievement demonstrates the airport's constant endeavor to improve the experience of transiting passengers by high setting standards of customer service.

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